{"id":929,"date":"2013-12-10T11:23:46","date_gmt":"2013-12-10T11:23:46","guid":{"rendered":"http:\/\/oaklandconsulting.com\/?p=929"},"modified":"2013-12-10T11:23:46","modified_gmt":"2013-12-10T11:23:46","slug":"poor-data-quality-damaging","status":"publish","type":"post","link":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/","title":{"rendered":"Poor data quality damages reputations"},"content":{"rendered":"<p><strong>The Problem<\/strong><\/p>\n<p>Data is like money, if you keep it under the mattress it won\u2019t increase in value, but if you use and invest it wisely it will pay dividends. Data is a key asset of any business, but only if it is used to create information, that can be turned into knowledge. Data Quality refers to using your data as efficiently and effectively as you can in helping you manage your customers, your suppliers and your business. The symptoms of poor data quality include:<\/p>\n<ul>\n<li><strong>Extra work created because customer issues are not dealt with at point of first contact, because of hard to find, missing or incomplete information<\/strong><\/li>\n<li><strong>Downstream issues such as customer complaints, product returns, and rework\u00a0 due to errors in data<\/strong><\/li>\n<li><strong>Multiple IT systems being used to manage single processes, increasing user effort and human error<\/strong><\/li>\n<li><strong>Large amounts of old, meaningless data cluttering your systems<\/strong><\/li>\n<li><strong>Duplication and fragmentation of data across different functions, business units and businesses<\/strong><\/li>\n<li><strong>Staff employing workarounds to circumvent existing systems<\/strong><\/li>\n<li><strong>Excessive use of expertise, time and effort to maintain data<\/strong><\/li>\n<li><strong>High IT storage and maintenance costs<\/strong><\/li>\n<\/ul>\n<p>The results of poor data quality include: damage to customer satisfaction and valuable reputations, inefficiency in processes, increased effort spent on managing data and in some cases a lack of regulatory compliance or data security, that could lead to fines or worse. This means that data quality is a critical business issue \u2013 rooted in people, process and technology \u2013 rather than just a responsibility that should be delegated to IT.<\/p>\n<p><strong>The Solution<\/strong><\/p>\n<p>We know that data quality improvement saves money and protects reputation but how do you go about Improving Data Quality Quickly and Effectively?<\/p>\n<p>The diagram below outlines the main stages of Rapid Data Quality Improvement (RDQi).<\/p>\n<p><strong><br \/>\nKey Outcomes &amp; Benefits<\/strong><\/p>\n<p>As well as increasing efficiency, reducing effort spent on managing data and improving compliance and data security, a series of specific benefits will result.<\/p>\n<ul>\n<li><strong>Improved customer experience, customer retention &amp; meeting previously unidentified needs<\/strong><\/li>\n<li><strong>Enhanced sales forecasting and planning and more effective marketing<\/strong><\/li>\n<li><strong>Reduced avoidable errors and associated costs in a wide variety of core processes<\/strong><\/li>\n<li><strong>Improved decision making with reduced management time and related overheads<\/strong><\/li>\n<li><strong>The ability to rationalise suppliers (whether you are a product or service based business) and make improved purchasing decisions<\/strong><\/li>\n<\/ul>\n<p>If you would like to discuss this article in more detail then contact<\/p>\n<p><strong>Rob Oakland at Oakland Consulting LLP<\/strong><br \/>\n<a href=\"mailto:RobertOakland@OaklandConsulting.com\"><span><strong>RobertOakland@OaklandConsulting.com<\/strong><\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Problem Data is like money, if you keep it under the mattress it won\u2019t increase in value, but if you use and invest it wisely it will pay dividends. Data is a key asset of any business, but only if it is used to create information, that can be turned into knowledge. Data Quality&#8230;<\/p>\n","protected":false},"author":2,"featured_media":935,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[9],"tags":[],"class_list":["post-929","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Poor data quality damages reputations | Oakland<\/title>\n<meta name=\"description\" content=\"Data Quality refers to using your data as efficiently and effectively as you can in helping you manage your customers, your suppliers and your business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Poor data quality damages reputations\" \/>\n<meta property=\"og:description\" content=\"Data Quality refers to using your data as efficiently and effectively as you can in helping you manage your customers, your suppliers and your business.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/\" \/>\n<meta property=\"og:site_name\" content=\"Oakland\" \/>\n<meta property=\"article:published_time\" content=\"2013-12-10T11:23:46+00:00\" \/>\n<meta name=\"author\" content=\"ashSP\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@dataispeople\" \/>\n<meta name=\"twitter:site\" content=\"@dataispeople\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"ashSP\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/\"},\"author\":{\"name\":\"ashSP\",\"@id\":\"https:\/\/weareoakland.com\/#\/schema\/person\/9c5d5572c6a8cc07d6efa769ecd5acde\"},\"headline\":\"Poor data quality damages reputations\",\"datePublished\":\"2013-12-10T11:23:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/\"},\"wordCount\":407,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/weareoakland.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#primaryimage\"},\"thumbnailUrl\":\"\",\"articleSection\":[\"Insights\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/\",\"url\":\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/\",\"name\":\"Poor data quality damages reputations | Oakland\",\"isPartOf\":{\"@id\":\"https:\/\/weareoakland.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2013-12-10T11:23:46+00:00\",\"description\":\"Data Quality refers to using your data as efficiently and effectively as you can in helping you manage your customers, your suppliers and your business.\",\"breadcrumb\":{\"@id\":\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/weareoakland.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Poor data quality damages reputations\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/weareoakland.com\/#website\",\"url\":\"https:\/\/weareoakland.com\/\",\"name\":\"Oakland\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/weareoakland.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/weareoakland.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/weareoakland.com\/#organization\",\"name\":\"Oakland\",\"url\":\"https:\/\/weareoakland.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/weareoakland.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/weareoakland.com\/wp-content\/uploads\/2024\/02\/Oakland-White-logo.png\",\"contentUrl\":\"https:\/\/weareoakland.com\/wp-content\/uploads\/2024\/02\/Oakland-White-logo.png\",\"width\":3372,\"height\":648,\"caption\":\"Oakland\"},\"image\":{\"@id\":\"https:\/\/weareoakland.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/x.com\/dataispeople\",\"https:\/\/www.linkedin.com\/company\/oakland-group\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/weareoakland.com\/#\/schema\/person\/9c5d5572c6a8cc07d6efa769ecd5acde\",\"name\":\"ashSP\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"caption\":\"ashSP\"},\"url\":\"https:\/\/weareoakland.com\/blog\/author\/ashsp\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Poor data quality damages reputations | Oakland","description":"Data Quality refers to using your data as efficiently and effectively as you can in helping you manage your customers, your suppliers and your business.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/","og_locale":"en_GB","og_type":"article","og_title":"Poor data quality damages reputations","og_description":"Data Quality refers to using your data as efficiently and effectively as you can in helping you manage your customers, your suppliers and your business.","og_url":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/","og_site_name":"Oakland","article_published_time":"2013-12-10T11:23:46+00:00","author":"ashSP","twitter_card":"summary_large_image","twitter_creator":"@dataispeople","twitter_site":"@dataispeople","twitter_misc":{"Written by":"ashSP","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#article","isPartOf":{"@id":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/"},"author":{"name":"ashSP","@id":"https:\/\/weareoakland.com\/#\/schema\/person\/9c5d5572c6a8cc07d6efa769ecd5acde"},"headline":"Poor data quality damages reputations","datePublished":"2013-12-10T11:23:46+00:00","mainEntityOfPage":{"@id":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/"},"wordCount":407,"commentCount":0,"publisher":{"@id":"https:\/\/weareoakland.com\/#organization"},"image":{"@id":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#primaryimage"},"thumbnailUrl":"","articleSection":["Insights"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/","url":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/","name":"Poor data quality damages reputations | Oakland","isPartOf":{"@id":"https:\/\/weareoakland.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#primaryimage"},"image":{"@id":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#primaryimage"},"thumbnailUrl":"","datePublished":"2013-12-10T11:23:46+00:00","description":"Data Quality refers to using your data as efficiently and effectively as you can in helping you manage your customers, your suppliers and your business.","breadcrumb":{"@id":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#primaryimage","url":"","contentUrl":""},{"@type":"BreadcrumbList","@id":"https:\/\/weareoakland.com\/blog\/poor-data-quality-damaging\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/weareoakland.com\/"},{"@type":"ListItem","position":2,"name":"Poor data quality damages reputations"}]},{"@type":"WebSite","@id":"https:\/\/weareoakland.com\/#website","url":"https:\/\/weareoakland.com\/","name":"Oakland","description":"","publisher":{"@id":"https:\/\/weareoakland.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/weareoakland.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/weareoakland.com\/#organization","name":"Oakland","url":"https:\/\/weareoakland.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/weareoakland.com\/#\/schema\/logo\/image\/","url":"https:\/\/weareoakland.com\/wp-content\/uploads\/2024\/02\/Oakland-White-logo.png","contentUrl":"https:\/\/weareoakland.com\/wp-content\/uploads\/2024\/02\/Oakland-White-logo.png","width":3372,"height":648,"caption":"Oakland"},"image":{"@id":"https:\/\/weareoakland.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/dataispeople","https:\/\/www.linkedin.com\/company\/oakland-group"]},{"@type":"Person","@id":"https:\/\/weareoakland.com\/#\/schema\/person\/9c5d5572c6a8cc07d6efa769ecd5acde","name":"ashSP","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","caption":"ashSP"},"url":"https:\/\/weareoakland.com\/blog\/author\/ashsp\/"}]}},"_links":{"self":[{"href":"https:\/\/weareoakland.com\/wp-json\/wp\/v2\/posts\/929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/weareoakland.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/weareoakland.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/weareoakland.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/weareoakland.com\/wp-json\/wp\/v2\/comments?post=929"}],"version-history":[{"count":0,"href":"https:\/\/weareoakland.com\/wp-json\/wp\/v2\/posts\/929\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/weareoakland.com\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/weareoakland.com\/wp-json\/wp\/v2\/media?parent=929"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/weareoakland.com\/wp-json\/wp\/v2\/categories?post=929"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/weareoakland.com\/wp-json\/wp\/v2\/tags?post=929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}