{"id":118,"date":"2023-12-18T09:24:12","date_gmt":"2023-12-18T09:24:12","guid":{"rendered":"https:\/\/weareoakland.com\/?page_id=118"},"modified":"2026-04-24T14:41:41","modified_gmt":"2026-04-24T14:41:41","slug":"privacy-and-cookie","status":"publish","type":"page","link":"https:\/\/weareoakland.com\/privacy-and-cookie\/","title":{"rendered":"Privacy and cookie"},"content":{"rendered":"\n<p><strong>Privacy Notice<\/strong><\/p>\n\n\n\n<p><strong>1. Who We Are<\/strong><\/p>\n\n\n\n<p>Oakland Group Services Ltd (\u201cOakland\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) is a data consultancy providing Data Strategy, Data Governance, Data Platform, Insights &amp; Analytics, and Operational Excellence services.<\/p>\n\n\n\n<p>Registered office:<br>1 East Parade, Leeds, LS1 2AD<br>Company number: 12267698<\/p>\n\n\n\n<p>We are the&nbsp;<strong>data controller<\/strong>&nbsp;for the personal data we process.<\/p>\n\n\n\n<p>You can contact us at:<br><a href=\"mailto:hello@theoaklandgroup.co.uk\" target=\"_blank\" rel=\"noreferrer noopener\"><span><a href=\"mailto:hello@weareoakland.com\" target=\"_blank\" rel=\"noreferrer noopener\">hello@weareoakland.com<\/span><\/a><\/a><\/p>\n\n\n\n<p><strong>2. How We Collect Personal Data<\/strong><\/p>\n\n\n\n<p>We collect personal data when you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Complete forms on our website (e.g. contact forms, downloads, newsletter sign-ups)<\/li>\n\n\n\n<li>Contact us via email, phone, or in person<\/li>\n\n\n\n<li>Engage with us at events or provide business contact details<\/li>\n\n\n\n<li>Interact with our website (via cookies and analytics tools)<\/li>\n\n\n\n<li>Participate in surveys or research<\/li>\n<\/ul>\n\n\n\n<p>We may also receive business contact data from reputable third-party providers where appropriate.<\/p>\n\n\n\n<p><strong>3. What Personal Data We Collect<\/strong><\/p>\n\n\n\n<p>We may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name and job title<\/li>\n\n\n\n<li>Company name<\/li>\n\n\n\n<li>Email address and telephone number<\/li>\n\n\n\n<li>Business contact details<\/li>\n\n\n\n<li>Website usage data (e.g. IP address, browser type, pages visited)<\/li>\n<\/ul>\n\n\n\n<p>We do not intentionally collect special category (sensitive) data.<\/p>\n\n\n\n<p><strong>4. How We Use Your Data<\/strong><\/p>\n\n\n\n<p>We use your personal data to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respond to enquiries and provide requested information<\/li>\n\n\n\n<li>Deliver services and manage relationships<\/li>\n\n\n\n<li>Send relevant marketing communications (where permitted)<\/li>\n\n\n\n<li>Improve our website and services<\/li>\n\n\n\n<li>Conduct internal analysis and research<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Lawful Basis for Processing<\/strong><\/p>\n\n\n\n<p>We process personal data under the following lawful bases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Legitimate Interests<\/strong>&nbsp;\u2013 to operate and improve our business and services<\/li>\n\n\n\n<li><strong>Consent<\/strong>&nbsp;\u2013 for marketing communications where required<\/li>\n\n\n\n<li><strong>Contract<\/strong>&nbsp;\u2013 where processing is necessary to deliver services<\/li>\n\n\n\n<li><strong>Legal Obligation<\/strong>&nbsp;\u2013 where required by law<\/li>\n<\/ul>\n\n\n\n<p>You can object to processing based on legitimate interests at any time.<\/p>\n\n\n\n<p><strong>6. Marketing Communications<\/strong><\/p>\n\n\n\n<p>We may send you marketing communications where:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You have consented; or<\/li>\n\n\n\n<li>You have previously engaged with us and we believe the content is relevant (soft opt-in, where permitted)<\/li>\n<\/ul>\n\n\n\n<p>You can unsubscribe at any time via email links or by contacting us.<\/p>\n\n\n\n<p><strong>7. Data Sharing<\/strong><\/p>\n\n\n\n<p>We may share your personal data with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Internal staff to respond to your enquiry<\/li>\n\n\n\n<li>Service providers (e.g. IT, hosting, analytics)<\/li>\n\n\n\n<li>Marketing and analytics partners<\/li>\n\n\n\n<li>Professional advisors (where required)<\/li>\n<\/ul>\n\n\n\n<p>All third parties are required to process data securely and in accordance with applicable laws.<\/p>\n\n\n\n<p>We do not sell your personal data.<\/p>\n\n\n\n<p><strong>8. International Transfers<\/strong><\/p>\n\n\n\n<p>Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses.<\/p>\n\n\n\n<p><strong>9. Data Retention<\/strong><\/p>\n\n\n\n<p>We retain personal data only as long as necessary for the purposes it was collected.<\/p>\n\n\n\n<p>Typically:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Marketing\/contact data: up to 12 months after last interaction<\/li>\n\n\n\n<li>Client data: in line with contractual and legal requirements<\/li>\n<\/ul>\n\n\n\n<p>We regularly review retention periods.<\/p>\n\n\n\n<p><strong>10. Cookies<\/strong><\/p>\n\n\n\n<p>Our website uses cookies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure the website functions properly<\/li>\n\n\n\n<li>Analyse website usage<\/li>\n\n\n\n<li>Improve user experience<\/li>\n<\/ul>\n\n\n\n<p>You can manage your cookie preferences via your browser settings or our cookie consent tool.<\/p>\n\n\n\n<p><strong>11. Data Security<\/strong><\/p>\n\n\n\n<p>We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.<\/p>\n\n\n\n<p><strong>12. Your Rights<\/strong><\/p>\n\n\n\n<p>You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your personal data<\/li>\n\n\n\n<li>Request correction of inaccurate data<\/li>\n\n\n\n<li>Request deletion of your data<\/li>\n\n\n\n<li>Restrict or object to processing<\/li>\n\n\n\n<li>Request data portability (where applicable)<\/li>\n\n\n\n<li>Withdraw consent at any time<\/li>\n<\/ul>\n\n\n\n<p>To exercise your rights, contact:<br><a href=\"mailto:hello@theoaklandgroup.co.uk\" target=\"_blank\" rel=\"noreferrer noopener\"><span><a href=\"mailto:hello@weareoakland.com\" target=\"_blank\" rel=\"noreferrer noopener\">hello@weareoakland.com<\/span><\/a><\/a><\/p>\n\n\n\n<p><strong>13. Complaints<\/strong><\/p>\n\n\n\n<p>If you are unhappy with how we handle your data, please contact us.<\/p>\n\n\n\n<p>You also have the right to complain to the Information Commissioner\u2019s Office (ICO):<br><a href=\"https:\/\/ico.org.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span>https:\/\/ico.org.uk<\/span><\/a><\/p>\n\n\n\n<p><strong>14. Updates to This Notice<\/strong><\/p>\n\n\n\n<p>We may update this notice from time to time. The latest version will always be available on our website.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Notice 1. Who We Are Oakland Group Services Ltd (\u201cOakland\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) is a data consultancy providing Data Strategy, Data Governance, Data Platform, Insights &amp; Analytics, and Operational Excellence services. Registered office:1 East Parade, Leeds, LS1 2ADCompany number: 12267698 We are the&nbsp;data controller&nbsp;for the personal data we process. You can contact us at:hello@weareoakland.com&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-118","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Privacy and cookie | Oakland<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/weareoakland.com\/privacy-and-cookie\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy and cookie\" \/>\n<meta property=\"og:description\" content=\"Privacy Notice 1. 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